Having worked for a national care agency for many years, Laura witnessed the daily challenges and the round-the-clock efforts required to meet the care needs of our community. This experience, alongside Laura’s skills as a certified coach, NLP practitioner and business mentor, combines to form an in-depth knowledge of the critical role recruitment plays in ensuring that compassionate, skilled, and dedicated professionals provide round-the-clock care to our communities.

Managing Director
Laura Pennington
Laura’s leadership is at the core of Mash Care’s success. With more than 15 years’ experience in the recruitment industry and years working for a national care agency, her expertise is unparalleled. As a certified coach, NLP practitioner, and business mentor, she has diversified our services to offer clients a wider range of options. Beyond her professional life, Laura cherishes the beauty of life in the Somerset countryside with her husband, two children, big boxer dog Roxy, and French Bulldog Reggie.

Operations Manager
Charis Nelson
Charis is a vital team member and brings a wealth of expertise in full-cycle recruiting and employer branding. She excels in uncovering top candidates, fostering a robust employment brand, and cultivating strong relationships. Charis has a distinguished track record of orchestrating triumphant HR, training, and recruitment strategies that have significantly contributed to business success.
In her role, Charis provides leadership and guidance across various domains, including talent acquisition, career development, retention, training, leadership development, as well as compensation and benefits. Her adeptness at crafting and executing effective strategies ensures our continuous growth and success.
Within the dynamic framework of our agency, Charis oversees day-to-day operations, wherein she adeptly manages personnel, processes, and resources to uphold seamless and efficient workflows. Her strategic approach to optimising productivity and aligning operations with organisational goals underscores her pivotal role in driving our agency’s operational triumphs.
Beyond her work here, Charis finds solace in spending quality time with her family, indulging in culinary adventures, and embracing the cosy lifestyle of hygge!

Louise Keegan
Senior Account Manager

Nicola Doody
Recruitment & Onboarding Coordinator

Yasmin Welham
Account Manager

Ella Thomas
Account Manager


